
Process discovery
Before writing a single line of code, we map how the real process works today, exceptions and shortcuts included.
For when the tool you need does not exist yet.
Not every company fits into off-the-shelf software. When the process is your own, forcing it into a generic tool ends up costing more: licences paid for features nobody uses, parallel spreadsheets nobody maintains, and people manually handling what the system does not cover. At Mishi Systems we build the missing piece — an integration, an automation or a complete application — and connect it to the tools your company already uses.
Benefits
Not the other way around. Your team works the way the business needs, without bending the process to fit someone else’s tool.
Whatever is handled today with spreadsheets, copy-paste or reminders starts running on its own.
Nothing gets thrown away. The new piece talks to your CRM, your website and the systems already in place.
Features are added as the business needs them, without waiting on a vendor’s roadmap.
What it includes

Before writing a single line of code, we map how the real process works today, exceptions and shortcuts included.

We connect tools that were never meant to talk to each other, so information stops being carried across by hand.

We turn repetitive tasks into processes that run on their own, with alerts whenever something needs a human decision.

We build the screens your team actually needs: dashboards, forms and reports made for your operation.

The software is supported after delivery: fixes, improvements and new features as the business changes.
How we work
We start by understanding the real process, not the one written in the manual. From there we decide what to automate, what to integrate and what to build from scratch, and we deliver in stages so you see the first part working before the project ends.
Case studies
For Celcol we built from scratch the management system of an aeronautical maintenance workshop: aircraft and their owners, jobs and work carried out, hours per employee filterable by date, calibrated tools with their usage count, and technical stock with full traceability. No off-the-shelf tool covered the level of control aviation demands, so we built the missing piece. The documentation the system produces is accepted by DINACIA, Uruguay's civil aviation authority.
For Interfase we built an application on top of the CRM itself: sections coded into the deal record and automations that tailor the billing process, solving what HubSpot does not cover out of the box.
Other services

We bring technology to your whole operation: we map how your company works today, define which tools it needs and implement them until the team actually uses them. It is the complete project, not an isolated piece.
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We help you implement your preferred CRM, centralizing marketing, sales, and support, automating tasks, and using metrics to improve your mid- and long-term strategies.
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We design personalized websites tailored to your needs and results-oriented, with flexible options for new or existing projects. We guarantee an intuitive and attractive user experience.
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We turn your products and processes into material that explains itself: manuals, technical documentation and tutorial videos, for your team or for your customers. With versions in six languages.
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Campaigns that bring in customers and visuals that look like your brand. We design, publish and measure: every enquiry lands straight in your CRM, tagged with the campaign that brought it.
Learn MoreWe answer every enquiry. Tell us your case and we will tell you honestly whether we can help.